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Hello Suzanne! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Yes, there is a quick fix for this. What email is it, such as Hotmail, Yahoo, Gmail, AOL, etc.? Do you use the Mail app, or another email app?Please try this: on the iPad, please go to Settings, then Mail, Contacts, Calendars, then tap on your email account, and email address, then tap on the name box, then change the name, then tap on Done.If needed, you can see the video instructions at the website below:http://www.youtube.com/watch?v=ybHFY82a590Does that work? Please click on the Reply to Expert tab below, and reply back to me, so I can help further if there is still any issue. Thank you very much.