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Dustin, Mac Support Specialist
Category: Mac
Satisfied Customers: 13322
Experience:  Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller
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I just updated my iPad mini to the new OS7 - and it asked me

This answer was rated:

OopsI  This is probably a MAC question~ Sorry!


just updated my iPad mini to the new OS7 - and it asked me for my Apple ID - I tried EVERY one I could think of, including the one that I had saved on the yellow notepad for just such occasions - and it would not let me log in! and now, it is frozen! grrrr

Welcome, my name is XXXXX XXXXX I will assist you today!

Lets go to this link

enter the apple id that you think the ipad was using... and then, once entered follow through the steps to try and reset the password.

Once you have the password XXXXX you should then be able to use that password XXXXX the apple id to unlock your ipad .

if you get stuck or run into any issues, please let me know.

I strive to provide great service, and greatly appreciate a rating of excellent below when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Dustin and 4 other Mac Specialists are ready to help you
Customer: replied 3 years ago.

Thanks - all done!

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