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Hello Dale! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. What is the website of the forum? Can you please click on the website below, then follow the steps there in order to reset your Apple ID account password?https://iforgot.apple.com/Please click on the Reply to Expert tab below, and reply back to me, so I can help further if you need. Thank you very much.