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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2867
Experience:  worked as a Tech support Associate for Apple products
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I pulled my iphone 5 into power cord (the outlet was dead,

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I plugged my iphone 5 into power cord (the outlet was dead, it was a kitchen one that needed to be reset) and the phone went blank. I can't restart it.


Sorry to hear that the iPhone is not turning on...:(

Lets first connect it to a charger or to the computer for 15-20 minutes. Then try a reset by pressing and holding the power button and the home button together for 30 sec.

Lets see whether it turns on

Thank you
Vinod Menon and other Mac Specialists are ready to help you
Customer: replied 3 years ago.

I will try that. Thank you.

Sure, take your time.

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