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John T. F.
John T. F., Mac Druid
Category: Mac
Satisfied Customers: 3058
Experience:  20+ years in the computer/Mac industry
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how do i locate my password XXXXX my mac book pro?

Customer Question

how do i locate my password XXXXX my mac book pro?
Submitted: 4 years ago.
Category: Mac
Expert:  John T. F. replied 4 years ago.
Hello! My name is John, I will work diligently to provide accurate advice and information.

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To clarify; Is this the password for your OS X user account, to sign in to the MacBook Pro?

Customer: replied 4 years ago.

yes i am using it right now as a guest

Expert:  John T. F. replied 4 years ago.
Thanks, Claudia.

Do you happen to know which version of OS X is installed?

Customer: replied 4 years ago.

something lion

Expert:  John T. F. replied 4 years ago.
Okay, great.

Shutdown your Mac

Restart

Then, press and hold the “Option” key as soon as you hear the startup chime.

When the boot menu appears, release the Option key and and select the “Recovery HD” disk in the boot menu.

Wait for “OS X Utilities” menu to appear

Click on the “Utilities” option in the menubar and select “Terminal”

Type the following at the prompt:

resetpassword

and press Return on the keyboard.

Select the Macintosh HD volume and the user account. To change the password, type it in both places, and a hint, then click the Save button.




Restart your Mac and, hopefully, login.

If you still have concerns, simply reply back before rating
. I'll be more than happy to work with you further. Hopefully, this info will answer your question. When you are satisfied, please give my answers a positive rating. You are judging my personal service only (not this website or your issue) and positive ratings assure I am credited for my time.

Thanks and good luck,
John

Customer: replied 4 years ago.

thank you i will try it and let you know.

Expert:  John T. F. replied 4 years ago.
Ok, I'll be here!

John
Expert:  John T. F. replied 4 years ago.
Howdy!

I'm just following up with you to see how everything is going. If you need further assistance on this issue, please let me know.

Also, please feel free to request me again at any time when you come back to ask another Apple-related question. I can assist with a myriad number of issues, including speed or performance improvements, hardware or software installation and updates, new device/software recommendations and other frustrations you may experience in the future.

I can be reached directly via the following page:

http://www.justanswer.com/computer/expert-macdruid/

Thanks,
John