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Freddy M.
Freddy M., Computer Technician
Category: Mac
Satisfied Customers: 18398
Experience:  Years of experience in the IT field
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I have an apple i-pad. tried to back up on icloud-did not have

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I have an apple i-pad. tried to back up on icloud-did not have enough room for storage-now i-pad is frozen-need help please
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Hello my name isXXXXX look forward to assisting and am very sorry to hear that you are having this problem.
Please hold down the sleep/power button and home button at the same time for at least 60 seconds.

Try this up to 6 times as it can take a couple times to work when frozen.

If this did not work, please come back and let me know by clicking on reply to expert so we can continue.

If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.

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Customer: replied 3 years ago.


Thank you soooo much your advise worked great!! Many thanks

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You're welcome and please don't forget to leave a positive rating it is greatly appreciated.
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