How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Mac Tech Your Own Question
Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 37905
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
30037186
Type Your Mac Question Here...
Viet - Mac Tech is online now
A new question is answered every 9 seconds

I have an iPad 2 which has a problem. The I cloud backup says

This answer was rated:

I have an iPad 2 which has a problem. The I cloud backup says "this iPad hasn't been backed up in two weeks backups happen when this iPad is plugged in, locked, and connected to Wi-Fi".

I have it connected to my computer which is connected to Wi-Fi for the last 24 hours. Nothing has changed. It still says the same thing. What can I do to get this iPad working?

Hello! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Please disconnect the iPad from the computer. Then please press and hold both the Power button and the Home buttons together on the iPad for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.

 

 

Please let me know if it works or not. You can click on the Reply to Expert tab below and reply back to me, so I can help further as needed. Thank you very much,

Viet - Mac Tech and 4 other Mac Specialists are ready to help you
Customer: replied 4 years ago.

The procedure that you sent me worked perfectly. It works like the iPhone.




Thanks for your help.


 


John

You're welcome. If you need anything else later, please let me know any time. Also, can you please rate my service by clicking on the smiley face above, then click on Submit when it shows up. Thank you very much