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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2869
Experience:  worked as a Tech support Associate for Apple products
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MY iPad is displaying the message: "iCloud back-up is unable

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MY iPad is displaying the message: "iCloud back-up is unable to accessthe [email protected] your account information in Settings Neither choice ignore nor seetings will respond and therefore i cannot use the iPad because the message will not disappear. What can i do Please?

I am Vinod. I will try my best to help you resolve this issue.

Don't worry. Your iPad is jus frozen. It is a common issue. This can happen when there is a network interruption during the icloud backup. A simple reset should resolve the issue.

Press and hold the power button and the home button together until you see an apple logo.

Let me know if you find any difficulty.

Thank you
Vinod Menon and 2 other Mac Specialists are ready to help you
Customer: replied 4 years ago.

Thank you Vinod


that worked perfectly



Great to know that...:)

Have a wonderful day!

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