Ask Mac Questions and Get Answers from Experts ASAP
Hello My name is XXXXX XXXXX sounds like you are unable to access your dock and cannot shut down your machine from the apple menu ?
What version of the operating system are you using ?
I think it is version 10.7
whn I click on the apple symbol it just give a colored circle an doesn't bring up the verzion. If I click on shutdown it does nothing - the only way I can shut down is to hold the start button for a few seconds..
THis has been going on for about a week -
I do have a backup
ok I will be back momentarily
I am sorry that I gave you a bad rating - I was confused by the way to answer the question and I kept getting kicked off the session. Then last night I was getting denied from answering the response.
So maybe we might start over.