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Pete, Computer Engineer
Category: Mac
Satisfied Customers: 17328
Experience:  Over 16 years of computer experience, CISCO certified
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The apple store wont let me buy game..Says contact apple

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The apple store won't let me buy game..Says contact apple support.


Welcome to JustAnswer!
I am Pete, and I'll be happy to assist with your question today.


Are you trying to purchase from the Apple store for the first time, or have you been able to purchase successfully before?


Customer: replied 3 years ago.

purchased ok before

Is your billing information correct and up to date?

What is the exact messsage you are receiving?


Customer: replied 3 years ago.

As far as I know billing info is right. . Was told to go to this web site.

where do I go for billing info.

Check that your credit card or other method of payment is still valid.

To check your billing info:

  1. Open iTunes.
  2. Choose Store > Sign In.
  3. Enter your Apple ID and password, then click the Sign In button.
  4. Choose Store > View My Account.
  5. Enter your account password, and click the View Account button.
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