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Jins M. N.
Jins M. N., Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2543
Experience:  Mac Expert, 7+ years of experience in installation and trouble shooting of mac osx and apps
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my account has been disabled. What do I do? I have a pc

Customer Question

my account has been disabled. What do I do? I have a pc
Submitted: 3 years ago.
Category: Mac
Expert:  Jins M. N. replied 3 years ago.
Hello Sir, Thank you verymuch for giving us an opportunity to help you. Is your apple id disabled ? If so, use iForgot ( to reset your account. This should restore your access to the disabled services. You can also click the “Reset Password” or “Forgot Password?” buttons that appear in the alert message.

Note: If you are an iCloud user, when prompted to enter your Apple ID, be sure to type your full email address. For example,[email protected] or


After changing your password, you may need to update the new passwor on your PC.


  1. Choose Start > Control Panel.
  2. Double-click iCloud.
  3. Click on Sign Out.
  4. Type in your new password, and click Sign In.

You should be prompted to enter your password XXXXX making a purchase, updating an app, or accessing your account in the iTunes Store. Then enter the new password.





Expert:  Jins M. N. replied 3 years ago.

Hi Alicia, It seems you rated my service as bad. Can you please say what happened wrong ? If you faced some troubles on resetting the password, let me know it.


Don't you have apple id or iTunes account ? If so which account disabled ?


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