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James, Sr. Mac Support Expert
Category: Mac
Satisfied Customers: 15908
Experience:  Mac Expert
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My IPod touch just stopped working about six months ago and

Customer Question

My IPod touch just stopped working about six months ago and none of the buttons work and i plugged it in but nothing happens. Do they just die after a while?
Submitted: 4 years ago.
Category: Mac
Expert:  James replied 4 years ago.

Hi, my name is James.


Please hold the Power and Home buttons together (Home is the button on the front, with the square), for about 40 seconds, until you see the white Apple logo.

Then let go, and allow the device a minute to reboot. It will then function as usual.



Customer: replied 4 years ago.

I've tried that a lot since it stopped working and it doesn't work. :(

Expert:  James replied 4 years ago.
Thank you!

Try to connect it to your computer, and open iTunes.
Does iTunes recognize the device at all?

Expert:  James replied 4 years ago.
Hi, I'm following up to see if you needed any more help with this issue.
Please respond back and let me know what's going on - I'd like to make sure you got the best service I'm able to give.

If your issue has been resolved, please let me know as well, and kindly use the rating buttons, thanks!