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good morning my name is XXXXX XXXXX it is my pleasure to assist you
please let me know when you are available so we can start
Ernest, I am ready
ok just to let you know i also have adobe support on the line as well
From my research of that error...its an internal error that closes PM when appears correct?
correct, I can open pagemaker, but if I try to save or other commands it closes
there are two solutions
1.)saving all your information on either icloud or using the time machine.....then reinstalling your operating system then loading PM
2.) upgrading to PM 7..by contact adobe and telling them of this issue ...they will give you a discount on it....because they are aware of this random internal error
i hope this helps you a bit...i am still here and have not gone anywhere ....let me know if you wish to exercise one of those solutions
How different is PM 7 and does it work on OS 9
i am unsure if it works with OS 9 i am sure it should...but let me research that for you please give me one second to do that
please let me know if you are able to see this information i just posted from the adobe site
I see your info
is that helpful ?
i think that should work with your OS...from what i am gathering it is a random error and those are the only know fixes
Is it a glitch in PM or the OS? or both? Can I just deep six the PM file and start over or is an OS install required?
it is definitely a PM glitch..from reading on it ...it is basically the OS shutting down PM after that glitch ...you can try that but the representative from adobe was very sure those were the only sure fix..but i am just like you i always like to try new things ...so give that a shot and see
Thanks Ernest, I will try one of the two or flounder along. The problem started because of trying commands to quickly I believe.
no problem ...is there anything i can assist you while you have me here...