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Ernest Agyare
Ernest Agyare, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 90
Experience:  5 YEARS EXPERIENCE IN MAC AND A MAC USER
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After power failure due to lightning I tried to turn the Mac

This answer was rated:

After power failure due to lightning I tried to turn the Mac on and got sound but no screen!
What now ?

ErnestAgyare :

hello my name is XXXXX XXXXX i will be glad to assist you

ErnestAgyare :

did you have you macbook plugged in a surge protector or directly to the wall

ErnestAgyare :

first please try to do a reset

ErnestAgyare :

pram reset

ErnestAgyare :







Reset PRAM by holding Command+Option+P+R upon boot-up until it chimes twice.

Shut down the computer and this time, reset the NVRAM by holding Command+Option+O+F. Enter the command reset-nvram and press enter/return, then type reset-all and press enter/return.

ErnestAgyare :

are you there

Customer: Yes,I was plugged into a surge protector,but can't reset pram--- will not chime twice on reboot!
ErnestAgyare :

may i give you my honest opinion from seeing this when i use to work at the apple store?

Customer: Yes, please give me your honest answer!
ErnestAgyare :






logic board is toast or GPU (graphic component) from the lightning

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