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Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
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Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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The iCloud Backup icon is frozen on my ipad and wont let me

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The iCloud Backup icon is frozen on my ipad and won't let me into the ipad.
I can't slide the unlock. What can I do?

Hello Terry! Thank you for your question, and I will be assisting you today.

I'm sorry about the issue. Please try to shut down/ restart the iPad this way: press and hold both the Power button and the Home buttons together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.


Please let me know if it works or not. You can click on the Reply to Expert tab below and reply back to me, so I can help further as needed. Thank you very much.

Viet - Mac Tech and 4 other Mac Specialists are ready to help you

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