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Ernest Agyare
Ernest Agyare, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 90
Experience:  5 YEARS EXPERIENCE IN MAC AND A MAC USER
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I have connected my camera to my computer. When I click capture

Customer Question

I have connected my camera to my computer. When I click capture the camera takes the picture and it will show up on the camera card but not on the computer screen as usual when I am tethered. I have rebooted and checked all connections. Can you please help me with this [email protected]
XXX-XXX-XXXX
Submitted: 4 years ago.
Category: Mac
Expert:  Ernest Agyare replied 4 years ago.

ErnestAgyare :

hello my name is ernest and i will be assisting you today

JACUSTOMER-qfr1e5gv- :

I'm ready Ernest

JACUSTOMER-qfr1e5gv- :

Are you there

JACUSTOMER-qfr1e5gv- :

Hello I'm waiting

Expert:  Ernest Agyare replied 4 years ago.
if i am correct - usually you take a picture while your camera is attached to you laptop and it shows up on your laptop?
Expert:  Ernest Agyare replied 4 years ago.
yes i am here ...will you like to switch to chat style to expedite this
Expert:  Ernest Agyare replied 4 years ago.
are you seeing anything i am writing ...please uninstall the software for the program and reinstall it using the cd ...or i can send you a link
Expert:  Ernest Agyare replied 4 years ago.
please let me know if you can see my response, i will be on stand by waiting
Expert:  Ernest Agyare replied 4 years ago.
Hello I am following up to make sure you issue has been resolved. Please remember my purpose here it to assist you until you have a satisfactory solution I thank you for remembering to rate me as that is how i get credit for assisting you. Thanks