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It is very slow and I am besieged with the dreaded rainbow
it is very slow and I am besieged with the dreaded rainbow circle … read more
Justin Johnson
Justin Johnson
Owner
5,331 satisfied customers
I have an extremely slow MacBook Pro. MacOS High Sierra Ver
It has been like this for over a year but, I haven't used it much. I use my 21.5in Desktop but I will be using the Laptop this summer... … read more
Josh
Josh
It Support Specialist
Associate Degree
7,736 satisfied customers
I have a macbook. I was talking with yesterday but due to
I have a macbook. I was talking with Mike yesterday but due to the network I lost him. Any how my mac needs upgrading and also there are issues of clean up that keeps popping up. I having following of the instruction to update and clean up by I have to pay I dont have the money. Is there any way you can help me with? Also I am now experiencing the Spinning rainbow wheel and my mac is very slow in opening up and sometime it shuts down by itself and say I have encountered a problem. Kind assist to be honest can do any payment now but need this mac to assist me in my school. much appreciated. … read more
Pradeep Kumar S
Pradeep Kumar S
Bachelor's in Computer Application
372 satisfied customers
I was migragrating my macbook pro 2015 to new MacBook Air
I was migragrating my macbook pro 2015 to new MacBook Air 2018, it willl not recognize my apple id then tried to go back and now I have the spinning wheel on the air and wont let me do anything … read more
Justin Johnson
Justin Johnson
Owner
5,331 satisfied customers
I have a Mac Pro, have had it for 2 years and it has never
I have a Mac Pro, have had it for 2 years and it has never worked right. There is a rainbow wheel spinning and I am not able to get rid of it—- despite $$ spent at an apple shop! Please help. Thank yo… read more
Jon
Jon
Bachelors Degree
1,052 satisfied customers
Our computer is extremely slow and every time we click, we
Our computer is extremely slow and every time we click, we have to wait for the rainbow spinning wheel. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,736 satisfied customers
My macbook air won't install the newest software. I got it
My macbook air won't install the newest software. I got it downloaded but every time I try to turn on my macbook I get a blue screen with an apple symbol, a loading bar that has stopped loading and a … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,877 satisfied customers
I am trying to restart my macbook pro, and have the rainbow
I am trying to restart my macbook pro, and have the rainbow wheel of death. I plugged in my external hard drive when my computer was off; when I turned it on, multiple icons for the hard drive kept ap… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
My macbook pro is taking a long time lately to boot up? Is
My macbook pro is taking a long time lately to boot up? Is there a way I can speed it up somehow. It has 2.4ghz intel core duo with 4gb ddr, 87gb free on the memory. Running mountain lion on it.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
922 satisfied customers
My Macbook Pro purchased end 2010 had the spinning wheel at
My Macbook Pro purchased end 2010 had the spinning wheel at start up 3 months back - Apple replaced the hard drive. It's recently got really really slow again and now, having shut it down for 24 hours… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
why is my mac book pro so slow.. (more so since loading the
why is my mac book pro so slow.. (more so since loading the lion osx) The annoying 'rainbow wheel' comes up way too often when browsing web. my internet speed is very high so its not that. any answers… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
why is my mac book pro so slow.. (more so since loading the
why is my mac book pro so slow.. (more so since loading the lion osx) The annoying 'rainbow wheel' comes up way too often when browsing web. my internet speed is very high so its not that. any answers… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I am working in Word on my MacBook Pro on a document that is
I am working in Word on my MacBook Pro on a document that is in Track Change. It is several pages long (i.e., around 8) and I have been massively rewriting an original draft. Suddenly, it has frozen u… read more
R.J. Poirier
R.J. Poirier
Information Systems Specialist
Vocational, Technical or Trade Scho
1,071 satisfied customers
my mac froze and instructed me to restart the computer by holding
my mac froze and instructed me to restart the computer by holding the power button down. On some attempts to turn back on I get a gray screen, other times a blue screen and one time the log in but wou… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
I have a MacBook Pro. When I try to access mail in my yahoo
I have a MacBook Pro. When I try to access mail in my yahoo inbox, a spinning rainbow wheel appears and I can';t use anything in my yahoo mail account. It's frozen with the spinning whell. What can I … read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
I own a first gen. macbook air and am running OS X (vers.,
I own a first gen. macbook air and am running OS X (vers., 10.6.8). Some weeks ago my mac suddenly became extremely slow at boot up - it took at least 15-20 minutes, sometimes more and the problem was… read more
Ashik
Ashik
Master's Degree
10,060 satisfied customers
I have a MacBook running OS X 10.5.8 on an Airport Express
I have a MacBook running OS X 10.5.8 on an Airport Express home network. A couple of days ago, the speed of the computer slowed down significantly and the spinning wheel of death appears constantly an… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
Some stupid download program is stuck in neutral on my MacBook
Some stupid download program is stuck in neutral on my MacBook Pro desktop, the little "rainbow wheel" is spinning round and round," and I can't shut it down. Has been going on for hours. Is not imped… read more
Mr Apple
Mr Apple
BSc Computer Science
64 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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