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I am currently using sketchup and a message came advising that…

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I am currently using sketchup...
I am currently using sketchup and a message came advising that using thumbnails for scenes uses a lot of space. I did not try to do this. However the computer then froze and I cannot save or even close the program. How do i restart... Read full answer
I am currently using sketchup and a message came advising that using thumbnails for scenes uses a lot of space. I did not try to do this. However the computer then froze and I cannot save or even close the program. How do i restart
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Answered in 11 minutes by:
7/14/2013
Robert
Robert, consultant
Category: Mac
Satisfied Customers: 9,726
Experience: many years in the computer consulting industry
Verified

Do you have another project or data file from sketchup that you can start the sketchup by clicking on that rather than the project that has the problem.

 

If you cant do that or it does not work you can re install the sketchup program.

go to the applications folder and drag it to the garbage can

 

then reboot the computer and then install it again the same way that you did when you installed it originally

Robert
Robert, consultant
Category: Mac
Satisfied Customers: 9,726
Experience: many years in the computer consulting industry
Verified
Robert and 87 other Mac Specialists are ready to help you
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Customer reply replied 5 years ago

thank you. I have fixed the problem. I forced quit and it then re openned unfrozen at my last point of saving

ok. I had assumed that you were passed that point when you said that you closed the program and rebooted the computer and came up with the same issue.

 

I am glad that it worked out for you. If you are happy than I am happy.

 

If you think that I did my job in a professional manner I would appreciate if you would give me a good rating. If you prefer a refund please do not give me a bad rating but instead email [email protected]

 

If you do neither the site will keep your money but I will not get paid

 

thank you.

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