Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My apple ipod has completely locked me out. Tried to last
tried to last night but think I misspelled the word and am now locked out! … read more
Justin Johnson
Justin Johnson
Owner
5,172 satisfied customers
My son gave me his old iphone 4. It is locked and he said I
My son gave me his old iphone 4. It is locked and he said I could request an Unlock on here with the code he gave me? … read more
Justin Johnson
Justin Johnson
Owner
5,172 satisfied customers
My ipod (2nd gen??)isnt recognized by itunes and says it
My ipod (2nd gen??)isnt recognized by itunes and says it needs to be restored but won't restore. Stuck in a loop. I have the latest version of itunes and my USB ports are fine. … read more
Randy IT Tech
Randy IT Tech
3,637 satisfied customers
My husbands Ipod speaker died and our daughter in law gave
my husbands Ipod speaker died and our daughter in law gave him her old ipod. how do we get his music on to her ipod. She has done a factory reset on the old ipod and removed all of her music and pictu… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,709 satisfied customers
iPod-MD057LL/A 8GB. My granddaughter charged her iPod and was
iPod-MD057LL/A 8GB. My granddaughter charged her iPod and was playing a game (for about 10 minutes), The iPod screen went dark. Blank! Nothing! I plugged it back into the charger and nothing happened.… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
I bought an iPod nano at the Apple Store at the Mall of the
Hi, I bought an iPod nano at the Apple Store at the Mall of the Americas in Minneapolis in March, 2012. I have had many hours of enjoyment listening to music. Yesterday I turned it off and, when I tri… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,996 satisfied customers
I have an ipod 2GB and cant get past a white screen - cant
I have an ipod 2GB and can't get past a white screen - can't get my menu to listen to music anymore. Anything I can do about that?… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,996 satisfied customers
I have my I Tunes plugged in to my computer (twice) but its
I have my I Tunes plugged in to my computer (twice) but it's not charging. This time, the icon did not appear on the screen. What do I need to do?… read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
724 satisfied customers
I dropped my iPod Touch and now have a frozen black screen
I dropped my iPod Touch and now have a frozen black screen with a white apple. If I force a shut down, it restarts itself unless I hold the buttons through it, then it will poer down and stay off. Any… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
922 satisfied customers
I have a 2004 iPod that just froze up when I was listening
I have a 2004 iPod that just froze up when I was listening to music. The face says that it is "now playing" a song, but it will not play, and it will not respond to the menu touch pad.… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,709 satisfied customers
I purchased an ipod from an individual got home to charge and
I purchased an ipod from an individual got home to charge and use and it is locked and of course their phone is no longer available can you help me to unlock this item?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
922 satisfied customers
Hi. My name is Shannon. While using my iPod Touch (playing
Hi. My name is Shannon. While using my iPod Touch (playing a game), the iPod just completely shut off. Although not fully charged, it had power. I did try charging it, just in case it did have a low b… read more
Ashik
Ashik
Master's Degree
9,972 satisfied customers
My ipod touch wont turn on. I have tried holding the top
My ipod touch won't turn on. I have tried holding the top button and the one on the front for at least 10 seconds and nothing happened. What can i try now?… read more
Ashik
Ashik
Master's Degree
9,972 satisfied customers
my ipad wont turn on the apple symbol was there for a while
my ipad wont turn on the apple symbol was there for a while now nothing at all it flicks every now and then what do i do plz.… read more
OSXpert
OSXpert
Software Engineer
Bachelor's Degree
224 satisfied customers
ok, so my ipod wont turn on, i tried resetting it, and i tried
ok, so my ipod wont turn on, i tried resetting it, and i tried charging it for a couple of hours and nothing happened... can i get some help please?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
My second generation ipod nano will not turn on and my computer
My second generation ipod nano will not turn on and my computer and itunes will not recognize my ipod. It does not even show up in the my computer display.… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
689 satisfied customers
I have purchased an Ipod nano for my daughter and we have used
I have purchased an Ipod nano for my daughter and we have used a itunes cards and set her up an account, which when we click the Itune and we sign her in it will give us her e-mail and tells up top ri… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
My IPOD scream went white. I plugged it into my computer to
My IPOD scream went white. I plugged it into my computer to add additional songs. I cannot turn it on??… read more
Jason
Jason
Master's Degree
19 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,709 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,548 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

1,996 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x