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Hi, and welcome to JustAnswer/Pearl! My name is XXXXX XXXXX I am excited to get started with you.I am assuming you are referring to the default account used when you are sending a new email. To do this, click on settings, choose mail contacts and calendar. Under Default account, choose your gmail account
Weird - it says that gmail IS the default acct! Doesn't look like it is on the icon! and, how do I delete emails???? or do I have to archive them???
I Think I understand what you mean. You can delete your messages. Under account, click on Gmail. Turn archive off
Once you are done with that we can move on to getting to your
and since it is from google, why doesn't my signature show up automatically on my emails on the iPad???
You signature does not sync with your ipad, you will need to enter it in manually again
it also says "Messages created outside of Mail will be sent from the default acct!" Soooo, the icon I see IS the Mail icon and NOT gmail! aha!
Click on the arrow in the upper left corner until you can not go any more
You may have selected your other accounts
sorry, i don't understand - from the mailboxes page?
Yes. Click on your mail icon. In the upper left corner , you will see an arrow that says Mailboxes. Click on it
If you click on all it will show you all of your emails. You can select your gmail if you only wish to view your gmail
How many email accounts are listed
[can't go any farther than this] and, no, it doesn't show a gmail choice that isn't greyed out! there is a sub-folder marked Important and one marked Starred - says there are only 85 emails in the Impt one and 0 in the starred!!!
Click on the compose email button
In the From field, is your gmail account listed?
0 listed - the gmail folder is just one of the folders in the list! and there is no "from" field on the New Message window! Just TO: Cc/Bcc & Subject... Sent from my iPad is in the body part!
You should See Cc/Bcc, From
Go back to your mails settings
Click on mail, contacts, calendars
Under accounts, how many accounts are listed?
Are any of them inactive
Gmail & grayed out Mail, Calendars, Notes!
there is an Add Acct...
Are you able to click on your gmail account to delete it
I can - but won't that delete everything????
I really only use the one gmail acct...
Yes but gmail is IMAP, it will re-download. Before you delete, does it say inactive
oh, and Archive messages is ON
Turn it off
ok - & no, it doesn't say inactive
Thats fine. Go ahead and delete the account. We will re-enter it
There should not be anything under accounts except add accounts. Can you confirm
and Fetch New Data
Also, open your mail app and confirm it is empty
It must be - only has iCloud & other choices
Ok now go back to your mail settings and add your gmail account again
done - and the ACCTS page doesn't look any different!
Thats fine. Go back to mail
what thingys should I have "ON"? Show To/Cc Label? Ask before deleting? Load Remote Images? [what's that?]Organize by Thread?
You should have ask before deleting, load remote images and organize by thread on
You default account still should say gmail
why does it not show Bbc? I use that a lot!
Always Bcc is right underneath organize by thread
Not as a choice for my email - "Always Bcc Myself" is in the box below
Thats what I meant. Thats where it is suppose to be. Go ahead and enable it if you need to
??? but I Bcc when I want the addresses hidden - this doesn;t look the same
Open your mail application. Compose and email. Click on the Cc/Bcc row. It will then expand
You should see your email address listed twice. One from from and the other in the Bcc field
Still no "from"!
nor double listings
Is your email listed under Bcc
Ok thats fine. Send an email to yourself
does it come from your gmail account?
ok, i got it
how can I tell that???
It just comes from the one I'm using - and no others are listed!!!
Click on the email and select he blue bubble in the from field
Don't you only have one account?
What other accounts should be listed?
it says [email protected]
Where are you seeing other? In mail settings?
I clicked on the blue bubble in the From box & 3 boxes showed up under my name - other +my email in the 1st one, Create New Acct and Add to existing Acct i the 2nd one and Add to VIP in the 3rd
Oh ok, Thats normal. Just pay attention to your name. As long as that is listed
it has an arrow pointing to my name and the box is entitled Sender
it means it came from your gmail account
Yes all that is how it is suppose to be
Ha ha and you disabled archive right?
I know you had concerns with that. So now when you swipe to delete, you should see delete instead of acrchive
yes - can I delete emails now? swipe to delete???
Yes you can!
If you want to delete multiple, you can choose edit and tap the ones you wish to delete
the edit button is opposite from the mailbox arrow
Click on edit and then select all the emails you wish to delete. Then choose delete at the bottom
gotta go now - suppose to be 10 miles away in 20 mins - Thanks! I'm sure we will talk again!