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All i get is the logo and a spinning wheel on my imac. i
All i get is the logo and a spinning wheel on my imac. i bought it in 2010 … read more
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I have a desktop Mac. I can not get it to reboot. If I push
I have a desktop Mac. I can not get it to reboot. If I push the restart button on the back of the machine, I will get to the gray screen with the Apple logo and progress wheel turning, but then it nev… read more
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Sheri
Bachelor's Degree
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Well, I have a MacBook Pro. It powers on and off fine but
Well, I have a MacBook Pro. It powers on and off fine but when I power on it stays on a white screen with the Apple logo and a spinning wheel below it. It won't leave that screen. I took the batter ou… read more
David L
David L
Bachelor's Degree
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I have a spinning wheel and did the command,option, P and R
I have a spinning wheel and did the command,option, P and R keys. I got nothing. Still a spinning wheel. How can I get past this … read more
Mike
Mike
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My name is ***** ***** and I didn't know I would get
Customer: Hi there, my name is ***** ***** and I didn't know I would get someone. I have been trying to Command r and my system just locks after the apple icon. The few times I can get to Utility disk… read more
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Mike
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I have just gone to start my mac book pro ... It was working
Hi I have just gone to start my mac book pro ... It was working fine a few days ago ... It seems to start but the screen is grey in colour with the apple logo and the little icon with spins ... Can yo… read more
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During start up my macbook shuts down before it completes the
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Richard
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Brian, I have a boot up problem. Apple symbol appears and
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Mike
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My IMac wont start, it just gets to the gray screen with the
My IMac won't start, it just gets to the gray screen with the apple and the wheel turns. What do I do?… read more
Vinod Menon
Vinod Menon
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I just updated the OS to OSX Lion. As part of the setup, a
I just updated the OS to OSX Lion. As part of the setup, a number of updates were required. I clicked on the updates and they started downloading but froze. After waiting about 15 minutes, I shut off … read more
Ashik
Ashik
Master's Degree
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my mac wont start up all the way. Its stuck on the white
my mac won't start up all the way. It's stuck on the white apple screen with the spinning pin wheel… read more
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my mac book is frozen on the screen is the apple and the
my mac book is frozen on the screen is the apple and the spin wheel below is spinning i have shut down a few times and removed the battery alt ctr del or esp is not working to force quit none of the k… read more
Ashik
Ashik
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Too often a program jams, and I get a colored spinning wheel
Too often a program jams, and I get a colored spinning wheel that turns endlessly. I have to force quit the program and re-boot it to make it work. This happens with iWeb, Word, Safari and Print Shop … read more
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have changed the hard drive in a 17 MBP, replacing the OEM
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Tom
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I was on safari then i got a popup that said something quit
I was on safari then i got a popup that said something quit unexpectedly but it was an unusual name of something like pcdp or something and then my mac froze and then i tried to restart it and when th… read more
Tom
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my power mac g5 turns on with the apple logs and the spinning
my power mac g5 turns on with the apple logs and the spinning circle going round and round then the fan start to run at high speed. why is it I am not getting my desk top????????… read more
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My I-Mac lately has been getting the color-wheely quite often
My I-Mac lately has been getting the color-wheely quite often and for several minutes. I've tried dumping old files and then tried first aid which diagnosed my hfs volume needs repair. However, I can … read more
Ashik
Ashik
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Friends macbook will not boot. Stays on gray screen, apple
Friend's macbook will not boot. Stays on gray screen, apple logo and spinning cog wheel. Disk Warrior rebuilt drive but still will not boot. Any ideas gratefully received.… read more
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Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,709 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,548 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,307 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

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888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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