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Daniel Whelan
Daniel Whelan, Mac Support Specialist
Category: Mac
Satisfied Customers: 40
Experience:  Apple Certified Support Professional, Full Time Mac Technical Manager for 8+ years, HND Photography
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My HK sound sticks wireless model are running on an Imac with

Customer Question

My HK sound sticks wireless model are running on an Imac with version 10.7.5 system.
the setting for the soundsticks does not remain where set... If the Mac is on sleep the sticks will not run unless i switch to internal and then back to bluetooth external...? why wont the setting stay?????
Submitted: 4 years ago.
Category: Mac
Expert:  Daniel Whelan replied 4 years ago.

Daniel Whelan :

Hi, Try this. Open bluetooth preferences. Select your device and click on 'show more info'.

Then click on the cog again, and 'add to favorites'.In the "Advanced..." button make sure "Reject incoming audio requests" is ticked off (that's on OS 10.8 not sure about 10.7)

Daniel Whelan :

Hi, I was wondering if the above solution fixed your problem? If not please let me know so we can continue working on a solution. If it did work please rate my service as Excellent, Good or OK.Thank you.