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Michelle, Mac Technician
Category: Mac
Satisfied Customers: 982
Experience:  Apple Computers and Mobile support with 12 years of exp.
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I used find my iphone app to find my wifes ipad. It was successful

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I used find my iphone app to find my wife's ipad. It was successful but she now has a message that says find my ipad alert and a frozen screen. How do I unfreeze her ipad

Appleologist :

Hi, and welcome to JustAnswer/Pearl! My name is XXXXX XXXXX I am excited to get started with you.

Appleologist :

To unfreeze your iPad, press and hold both the sleep and home button at the same time for 30 sec or until the apple logo appears. The sleep button is located at the upper right corner and the home button is the round button on the bottom front bezel of your iPad


Thank you it worked

Appleologist :

You are very welcome. Enjoy the rest of your day

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