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John T. F.
John T. F., Mac Druid
Category: Mac
Satisfied Customers: 3058
Experience:  20+ years in the computer/Mac industry
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How can I put videos from iPhone to computer,

Customer Question

How can I put videos from iPhone to computer,
Submitted: 4 years ago.
Category: Mac
Expert:  John T. F. replied 4 years ago.
Hello! My name is John, I will work diligently to provide accurate advice and information.

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Can you tell me what version of OS X you are currently running?

Click the Apple Logo in the menubar at the top of the screen

Select "About This Mac"

In the window that opens, look for the "Version" information. Please let me know what it says.
Customer: replied 4 years ago.
Expert:  John T. F. replied 4 years ago.
Thanks Chloe.

Are the videos on the iPhone ones that you made yourself?

Customer: replied 4 years ago.
Expert:  John T. F. replied 4 years ago.
Thanks again.

Normally, you can do the following;

open iPhoto

Connect your iPhone

When it appears in the iPhoto sidebar, select the iPhone

It should display the photos and videos currently on your iPhone that you've taken yourself.

Select the video and click "Import selected".

It should then transfer to your iPhoto Library.

If you continue to have questions on this topic, just reply back to this discussion. I will be more than happy to work with you further. Hopefully, this info will answer your question. If so please, please remember that when you are asked to give a rating, you are rating my personal service only and not this website itself or your issue.

Thanks and good luck,
Customer: replied 4 years ago.
Yes I have tried all of that, but some say there was an error and unable to upload video!
Expert:  John T. F. replied 4 years ago.
Can you try to repeat the process and give me the exact error including any error number if given?

Expert:  John T. F. replied 4 years ago.

I'm just following up with you to see how everything is going. If you need further assistance on this or other issues, please let me know.