Im unsure of why you rated me with bad service.. Ive worked with macs and PC alike for years.. As well as ipods, iphones
, and ipads.
There's no way in the time before you sent that bad rating, that you had time to read and
try my suggestions.. To try a restore from a pc , and also from a mac in safe mode.
Those two processes would have taken much longer then 7 minutes you had to read my reply, and then rated it negatively.
Also, even if the steps didnt work. ( which I know you didnt have time to even attempt)
That still should not translate into a negative rating, as I am attempting to help you.. I cannot be certain 100 % of the exact step that will work.. All I can be certain of is that if we try the normal repair routines, at some point one of them will work..
Id like you to reconsider your bad service rating..
And in the future before leaving a negative rating like that, It would be honorable and rational to at least attempt the suggested steps first..
And if you have any questions or would like further assistance, I will be happy to provide it.