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Jins M. N.
Jins M. N., Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2570
Experience:  Mac Expert, 7+ years of experience in installation and trouble shooting of mac osx and apps
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When I put thru a receipt, it keeps registering as a document.

Customer Question

When I put thru a receipt, it keeps registering as a document. What can I do to get it to come up as a receipt?
Submitted: 4 years ago.
Category: Mac
Expert:  lexx3218 replied 4 years ago.
Hello and thank you for using My name is XXXXX XXXXX I will do whatever I possibly can to help answer your questions.Smile Can you tell me in more detail on what you are doing what software you are using? What kind of machine are you turning off and on?
Customer: replied 4 years ago.

I am using a Mac OS and the Neatworks scanner to scan all my receipts. I have been turning the scanner off and ion.

Expert:  lexx3218 replied 4 years ago.
I see one moment I need to transfer this question to the Mac category
Expert:  Jins M. N. replied 4 years ago.

Hi, Thanks a lot for posting your query here. I am Jins here to assist you. Please change the scan setting from Auto-detect item type to a specific item type, such as Receipt, Document, or Business card, then try scanning again. When you scan the receipt set it as Receipt. It ensures you will get it scanned as receipt.




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Customer: replied 4 years ago.

I don't have the drop down menu you show. I have the scan icon but when I click on it, it just tells me I don't have paper in the scanner. I can't find the list you reference, anywhere. I think I figured out how to fix the problem anyhow.


Thank you for your help.

Expert:  Jins M. N. replied 4 years ago.
Happy to hear you figured it out. If you think I helped you in someway, give a positive rating on my answer. Then only I will get paid for my time and efforts.

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