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Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 37860
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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I have lost all video capability. I tap the little triangle

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I have lost all video capability. I tap the little triangle and the two bars appear and immediately disappear.
Hi, I will assist,

I'm sorry about the issue. Have you tried to full restart/reboot the iPad yet: press and hold both the Power button and the Home buttons together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.


If that does not work, please disconnect the power cord from the router for a few minutes, then reconnect, and check. If that still does not work, please go to Settings, General, Reset, Reset network settings. Then go to Settings, Wi-Fi, then connect to your wi-fi/wireless network name and check.

If all fails, please let me know, so I can help further. Thank you
Customer: replied 4 years ago.
Will I lose all my apps and settings and stored memory (email) if I reboot?
No, don't worry, this is just a normal restart, so everything will stay. Thank you
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