Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Mac
This answer was rated:

My late 08 hardbody macbookpro seems to have lost its settings

so that Airport will not...
My late 08 hardbody macbookpro seems to have lost its settings so that Airport will not work on wifi. I need help checking the settings - it says it's on, but it can't connect. Many thanks.
Show More
Show Less
Ask Your Own Mac Question
Answered in 8 minutes by:
5/7/2013
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 9,000
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.
Verified
Please go to the Apple logo on the upper left of the screen, go to About This Mac (DO NOT Select More Info), and tell me the Version (under Mac OS X), the Processor and the Memory, it is all right there.
Ask Your Own Mac Question
Customer reply replied 4 years ago

Hi.


Version 10.6.8. 2.4 GHz Intel Core @ Duo; 4GB 1067 MHz DDR3.


Thanks.

OK.

I want you to check some things that may or may not be affecting the situation. It is posted as an Answer because of site rules but it is really just a diagnostic test. So please don't Rate to Finish just Reply to Expert when done.

Open Macintosh HD / Applications / Utilities and double click Disk Utility. Highlight your hard drive, usually Macintosh HD, and click on Verify Disk on the far right. If that is OK in green type, then click on Repair Permissions on the left.

Note: If Verify Disk is not OK try to Repair. If Repair is successful then Repair Permissions if it is not successful let me know.
Ask Your Own Mac Question
Customer reply replied 4 years ago

Are we done?


Thx

No did you do that?
Ask Your Own Mac Question
Customer reply replied 4 years ago

Yes - the disk was okay, and permissions were restored. I don't think we have a very good connection because I've sent this info twice.

Ok go to System Preferences / Network go to Locations at the top and to Edit Locations make a new one called Test then Apply. Go to the Airport icon and connect to your WiFi network and put in the password. Let me know.
Ask Your Own Mac Question
Customer reply replied 4 years ago

Created Test, I'm on the network which says connected, but I see no place to have to put in my password.

Is your network password XXXXX? Try Safari.
Ask Your Own Mac Question
Customer reply replied 4 years ago

I don't really have a network, just this computer and a router for netflix.


I'm not aware of it being protected.

WiFi is your "network". Turn the router off and unplug from power for a few minutes then turn it on and restart your computer.
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 9,000
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.
Verified
Mike and 87 other Mac Specialists are ready to help you
Ask your own question now
Customer reply replied 4 years ago

Hey Mike


It's fixed. I unplugged the mac from the router and it still got on with airport. Many thanks.


Jim

Great!!
Ask Your Own Mac Question
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 9,000
9,000 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

9,000 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,394 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,994 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,507 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I forgot how to download a CD from my computer to my ipod
I forgot how to download a CD from my computer to my ipod nano. I have the nano connected to USB port and a disk in now what? … read more
Kris R
Kris R
IT Manager
Computing
2,648 satisfied customers
I just recieved a new ipad. My wife will use it. I thought
i just recieved a new ipad. My wife will use it. I thought ipads had to have a gmail address but hers is hotmail and she does not want to change. I have not verified the address in the ipad, but canno… read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
I need help on the activation lock. Well the thing is I
Well the thing is I bought this iPhone online and I don't know the previous owner … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
Forgot passcode iPhone 6 Phone locked. I don't know.
Forgot passcode iPhone 6 Phone locked JA: When did you last change your password ***** Apple ID? Customer: I don't know.***@******.*** JA: Did you try resetting through Apple's online account reset to… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
953 satisfied customers
This ipad says disabled connect to itunes, how do i do that.
this ipad says disabled connect to itunes, how do i do that … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,088 satisfied customers
I just bought the iPhone 10 and in the process of changing
I just bought the iPhone 10 and in the process of changing my password ***** was locked out till January 26. Is there a way of by passing this lock out period so that I can use my phone? … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,088 satisfied customers
Can't find my apple password serial # is w875100fx8a; user
can't find my apple password serial # is w875100fx8a; user id is … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
I need activation help. Apple iPad. I can't get past the
Apple iPad. I can't get past the activation password ***** Apple ID … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
1,994 satisfied customers
My apple Ipad has locked me out. I do not have a passcode
My apple Ipad has locked me out. I do not have a passcode only a password. … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,088 satisfied customers
Safari has been blocked since this afternoon. I used this
It says it has been blocked because some sex pictures. I stipped right away but has been blocked … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
953 satisfied customers
My aunt gave me her I phone (i6s) and took off my old i5 but
my aunt gave me her I phone (i6s) and took off my old i5 but it is having an issue syncing up through itunes … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
Can you help me with my apple account? I think so not great
I think so not great on computers but i purchased a book thru ibooks and just wondering how long it takes to get a receipt. i bought the book 12 Jan and the receipt is still pending. sorry silly question. … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,088 satisfied customers
Inadvertently signed into Google for. Email and used
email and used Safari's password ***** am now trying to go back to yahoo with difficulty. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,278 satisfied customers
Once I down load a CD the music is into iTunes but now that
Once I down load a CD the music is into iTunes but now that music is not synced to hear the music on my iPod. … read more
Kris R
Kris R
IT Manager
Computing
2,648 satisfied customers
Hii. I forgot my GalleryVT password. How to resetting my
Hii JA: Hello. How can I help? Customer: Yes JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: I forgot my GalleryVT password JA: Anything else you want … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,278 satisfied customers
On January 16,2018 I successfully reset my pass word and
On January 16,2018 I successfully reset my pass word and security answers.But when I try to use them they don't work?? For example when I try to open my adobe. It says this computer doesn't recognize … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,278 satisfied customers
My phone has the iTunes icon and says
My phone has the iTunes icon and says supportapple.com/iPhone/restore … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,278 satisfied customers
Ipadpro2017disabled why. Ipadpro256gb forgot passcodeandnew.
ipadpro2017disabled why JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: ipadpro256gb forgot passcodeandnew JA: How long has this been going on with you… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,278 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x