How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8996
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I have a Mac PowerBook G4 OSX 10.5.8 and when I turn it on

Customer Question

I have a Mac PowerBook G4 OSX 10.5.8 and when I turn it on I get a monotone beep then thr chime then the Apple logo and progress indicator then the blue screen and then a blank grey screen. Where it just stays there. What can I do to fix this?
Submitted: 4 years ago.
Category: Mac
Expert:  Mike replied 4 years ago.
Do you have the Leopard system disk?
Customer: replied 4 years ago.
No, I bought this computer off ebay and it didn't come with the disks.
Expert:  Mike replied 4 years ago.
Ok but it sounds like you will have to reinstall your system and you will need that disk or a replacement. When you ran in single user mode did it say at the end:

Customer: replied 4 years ago.
It says that the framework was successfully initialized upon start up in single user mode. Then after inputting the "fsck -yf" check it says:
Expert:  Mike replied 4 years ago.
Do you have any kind of backup?
Customer: replied 4 years ago.
I'm not surethe person I bought it from didn't clear it off or specify the details.
Expert:  Mike replied 4 years ago.
OK as long as you will not lose any of your data. Did you just get it?
Customer: replied 4 years ago.
Yea about a week ago, it was slow then gradually got slower. Being that it was my first mac I didn't know if the speed had anything to do with this.
Expert:  Mike replied 4 years ago.
OK keep checking the drive in single user mode again until you don't see: