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can I transfer videos from an app on my phone to my computer.

Customer Question
I have an old I...
can I transfer videos from an app on my phone to my computer. I have an old I phone
Submitted: 4 years ago.Category: Mac
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Answered in 6 minutes by:
5/4/2013
Mac Support Specialist: Mike, Mac Medic replied 4 years ago
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 9,000
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.
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If you have iMovie plug the iPhone into the computer and open iMovie. It should ask if you want to import the video, let me know.
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Customer reply replied 4 years ago

It says connect to video camera or choose an import option from the file menu

Mac Support Specialist: Mike, Mac Medic replied 4 years ago
If you select the little camera icon it should open window and show you what is on the iPhone to import:



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Customer reply replied 4 years ago

Found the camera, what do I do now please?

Mac Support Specialist: Mike, Mac Medic replied 4 years ago
Select the clips you want using the mouse and the Command key for multiple items and then click on Import.
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Customer reply replied 4 years ago

But how do I get the videos off the camera onto the computer - when I open the videos on the camera it says: settings, realtime effect, share, and video library. it says on the phone if you are using a bonjour enabled web browser (ie safari ) Im using foxfire - you can also access the built in server using the bonjour menu of the web browser on your computer. I don't understand any of this I'm lost, sorry

Mac Support Specialist: Mike, Mac Medic replied 4 years ago
Ok sorry I had to take a break. Did you open iMovie?
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Customer reply replied 4 years ago

I clicked on file which said import movies and now I'm stuck I don't know if I should click on plug ins or what I do

Mac Support Specialist: Mike, Mac Medic replied 4 years ago
Are you in iMovie? Please try to give me more info. You clicked on a "file" or you clicked on the camera icon like the picture?
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Customer reply replied 4 years ago

Yes, I'm in I movie and I can see the photos I've saved from my camera to the computer and it says I'm in my first project the photos come up on the right hand side of the screen

Mac Support Specialist: Mike, Mac Medic replied 4 years ago
OK so what do you want to do? It sounds like they have imported correctly. I can’t teach you iMovie here. I can lead you to many great tutorials and teaching sites unless I am not understanding you.
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Customer reply replied 4 years ago

The problem is I think that the app is not an apple thing. The photos import but I can't get the movies from the app to and that's my problem. Does that make sense?

Mac Support Specialist: Mike, Mac Medic replied 4 years ago
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Customer reply replied 4 years ago

Similar it has a small camera in the bottom right hand side and the length of video on the right. The app says icamcorder on the app on my computer when i go open all my aps

Mac Support Specialist: Mike, Mac Medic replied 4 years ago
This may be easier if I can see your screen and control it if you allow. Do you want to try that?

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Customer reply replied 4 years ago

Yes please hat do I do

Mac Support Specialist: Mike, Mac Medic replied 4 years ago

Please go here:

https://join.me

Click on the orange Share arrow.

It should download to your Downloads folder and automatically expand to a file called join.me.app, if not double click on it to expand the zip file.

Drag that to your Applications folder and double click on it. You should see a small box at the top of your screen.

Click on share.

You will see a 9 digit number at the top, give that to me here. Then look for my messages on your screen.
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Customer reply replied 4 years ago

Sorry Mike where is the orange share arrow is it in the movie folder

Mac Support Specialist: Mike, Mac Medic replied 4 years ago
You have to click on the link I provided:

https://join.me
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Customer reply replied 4 years ago

Sorry, I can't understand this - can you do it I will give you my permission - I'm not good with tech stuff obviously!

Mac Support Specialist: Mike, Mac Medic replied 4 years ago
I can't, very sorry you have to at least click on this link to download the app first:

CLICK HERE

then click on the orange Share arrow
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Mac Support Specialist: Mike, Mac Medic replied 4 years ago
Maybe this will help, click on the link below:

http://support.apple.com/kb/PH2149
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Mike
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