After you do that, you must click the link again and choose to Run the Elsinore application after it is downloaded. (It can be found in your downloads window).
If that does not work, please, try the other remote option below.DISCLAIMER
JustAnswer strongly recommends that you at all times maintain a complete data backup and disaster recovery plan.If you agree to the terms listed above, you may continue below.
- If you are running Windows or a newer version of Mac OS, click the following link: https://secure.join.me/Download.aspx?webdownload=true
- If you are running an older version of Mac OS X, please, use this link instead: http://www.macupdate.com/app/mac/42976/join.me
Click the Download Now link on this page, download, and install the package. Then you can open it by going to your Applications folder and double clicking Join.me
- Then download and allow that remote app to run.- Once it is finished, please, tell me the 9 digit number that appears on the top of your screen.