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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8996
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I CANT GET MY EMAIL TO OPEN UP. THE SCREEN TELLS ME I DONT

Customer Question

I CAN'T GET MY EMAIL TO OPEN UP. THE SCREEN TELLS ME I DON'T HAVE THE
CORRECT PASSWORD. iPAD CUSTOMER SUPPORT WAS UNABLE TO HELP ME
AND SUGGESTED I CONTACT GOOGLE FOR HELP.

HOWEVER IF YOU EMAIL ME, I CAN'T OPEN IT. MY PHONE NUMBER IS
XXX-XXX-XXXX

RICHARD SAMUEL
Submitted: 4 years ago.
Category: Mac
Expert:  Mike replied 4 years ago.
Hold the Sleep and Menu buttons together until you see the Apple Logo. Let me know after.
Customer: replied 4 years ago.

I AM HAVING TROUBLE WITH AN iPAD, GENERATION 3.
I DON'T KNOW WHERE THE SLEEP AND MENU BUTTONS ARE
LOCATED?