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Daniel, Mac Genius
Category: Mac
Satisfied Customers: 4770
Experience:  Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
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i talked to someone about my mini mac i lost my password

Customer Question

i talked to someone about my mini mac i lost my password they told me to reboot hold apple key+s key ( i dont have a apple keyboard i have a wireless Gigaware I dont know which keys to push)
Submitted: 4 years ago.
Category: Mac
Expert:  Daniel replied 4 years ago.
Hello, my name is Dan.
I will do my best to help you, the only stupid question is the unasked one.

The Apple key is the Command key, same, same.
It is a key in the bottom row to the left of the space bar.
However, what else did they tell you to do after you got to single user mode?
Customer: replied 4 years ago.

He said when you get text prompt enter in these commands to create new adim. account hit enter after each line typed mount-uw/rm/var/db/.applesetupdoneshutdown-hnow

Expert:  Daniel replied 4 years ago.
Ok that will work.
What version of OS X do you have? 10.7 Lion or 10.8 Mountain Lion, if you do and you have an Apple ID then it is a little easier to do than that.

This may be a little clearer for single user.

  1. Turn on your Mac and boot in single-user mode by pressing Apple+S.
  2. Once it boots into single-user mode, you have to mount the hard disk in write mode, delete the .AppleSetupDone file under /var/db/ (note the dot before the filename because it's hidden) and reboot. Prior to this, we'll check the hard disk consistency with fsck So, type this:
  3. /sbin/fsck -y
  4. /sbin/mount -uaw
  5. rm /var/db/.AppleSetupDone
  6. reboot

Type it exactly, space between fsck and -y, mount and -uaw, rm and /var. Do not skip them or it will not work, syntax is important.

Let me know if that is any help please.