Thank you, Bill.
It could be an issue with Windows 8 operating system. For example, if you look at the system requirements for the ipod to work, it does not say Windows 8.
So Apple may still not have updated their devices to work with Windows 8.
So what we can do is only the basic troubleshooting steps. In itunes 11 or later, the ipod name would be listed to the top right corner of the itunes, if it is recognized.
So if it is not there, with the ipod connected to the computer, on the ipod, press and hold the power button and the home button together until you see an apple logo.
If that does not work, uninstall and reinstall itunes. Go to the control panel and uninstall itunes, quicktime, apple software update, apple mobile device support, apple application support and bonjour. Now, restart the computer and install itunes from
If that too does not work, let's try this doc
Let me know