How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8997
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

Hi Chris, I have question for you. I am wondering why on my

Customer Question

Hi Chris, I have question for you. I am wondering why on my laptop (MacBook pro) it shows I have new mail...like 8. But on my other devises they are all cleared..ie. phone and IPad. Hope this makes sense.
Submitted: 4 years ago.
Category: Mac
Expert:  Rachel-Mod replied 4 years ago.

Hi, I am a moderator for this topic. I sent your requested Professional, Chris a message to follow up with you here, when they are back online. If I can help further, please let me know. Thank you for your continued patience.

Expert:  Mike replied 4 years ago.
By "cleared" do you mean they are there but not showing up as new or unread?
Customer: replied 4 years ago.

yes unread shows about 8 on my .mac and 9 with my gmail.... and my other devises do not show this.

Expert:  Mike replied 4 years ago.
Have you read them on the Mac?
Customer: replied 4 years ago.
Yes
Expert:  Mike replied 4 years ago.
Then they will automatically show as "read" and not not show up as "new" on the other devices that's how it works.
Customer: replied 4 years ago.
Sorry don't understand. Again on the Mac they show unread and on the other devises there shows no new mail...
Expert:  Mike replied 4 years ago.
I asked "Have you read them on the Mac?" you said "yes". I am confused, so they are not showing at all on the other devices?