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Michelle, Mac Technician
Category: Mac
Satisfied Customers: 982
Experience:  Apple Computers and Mobile support with 12 years of exp.
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ipad seems to be frozen, has a box with Not Enough Storage

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ipad seems to be frozen, has a box with Not Enough Storage and will not let me close it.

Appleologist :

Hi, and welcome to JustAnswer! My name is XXXXX XXXXX I am excited to get started with you.

Lets first try to unfreeze your ipad. To do this, press and hold both the sleep and home button for 30 secs or until the apple logo appears. The sleep button is located in the upper right corner and the home button is the round button on the bottom front bezel

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Appleologist :

Let me know if that did not work so we can continue to troubleshoot


Thank you this has worked, much appreciated.

Appleologist :

You are very welcome.

You can now go ahead and rate my service and end the Chat. Have a fantastic Sunday

Michelle and 3 other Mac Specialists are ready to help you