Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I keep getting that revolving colored ball before settling
I keep getting that revolving colored ball before settling into something I can do … read more
Joseph Newman
Joseph Newman
Computer Science
3,420 satisfied customers
My MacBook Air froze when I attempted to shut it down. Wheel
My MacBook Air froze when I attempted to shut it down. Wheel spinning … read more
Randy Computer Tech
Randy Computer Tech
Internet Technology Consultant
High School or GED
4,900 satisfied customers
How do I get rid of the colored spinning wheel on my MacBook
How do I get rid of the colored spinning wheel on my MacBook Pro … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
12,173 satisfied customers
Well, I have a MacBook Pro. It powers on and off fine but
Well, I have a MacBook Pro. It powers on and off fine but when I power on it stays on a white screen with the Apple logo and a spinning wheel below it. It won't leave that screen. I took the batter ou… read more
David L
David L
Bachelor's Degree
7,103 satisfied customers
I've got a 2013 MacBook Pro that just hung/froze, and upon
Hi, I've got a 2013 MacBook Pro that just hung/froze, and upon restarting, asked for my password ***** usual, then goes to a black screen and flickers with the "churning" wheel every now and again... … read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,811 satisfied customers
Hi David, I just referenced your answer to someones question
Hi David, I just referenced your answer to someone's question about not being able to login to their MacBook Pro. I used safe boot to successfully log in, but now I'm stick w the color wheel spinning … read more
Ashik
Ashik
Master's Degree
12,627 satisfied customers
My wife has a macbook pro and yesterday while she was using
My wife has a macbook pro and yesterday while she was using it she got the multicoloured spinning wheel so she turned off the mac and now all she gets is the apple logo on a grey screen and the spinni… read more
Ashik
Ashik
Master's Degree
12,627 satisfied customers
Hi, My MacBook Pro went dark suddenly. I restarted and
Hi, My MacBook Pro went dark suddenly. I restarted and only get the apple logo and the spinning wheel. I have tried resetting the Pram, Safe start-up, and Option key start-up but all has failed. Thank… read more
Ashik
Ashik
Master's Degree
12,627 satisfied customers
Hi :) I collected my 2010 macbook pro after problems upgrading
Hi :) I collected my 2010 macbook pro after problems upgrading from 4GB ram to 8GB and hdd upgrade from 250GB to 750GB. The machine works, but I wanted to reinstall snow leopard 10.6.3 using the syste… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,030 satisfied customers
my mac froze and instructed me to restart the computer by holding
my mac froze and instructed me to restart the computer by holding the power button down. On some attempts to turn back on I get a gray screen, other times a blue screen and one time the log in but wou… read more
Mac Tech
Mac Tech
IT Consultant
Bachelor's Degree
1,100 satisfied customers
Hi, My macbook just froze on Finder. Wiped my desktop clear
Hi, My macbook just froze on Finder. Wiped my desktop clear and will not force-quit finder. Can't re-boot or shut down. I can launch safari and Itunes etc. The problem seems to be with Finder. I'm hop… read more
Claws224
Claws224
CIO
5,160 satisfied customers
my mac wont finishing booting up. I get a the light blue screen
my mac wont finishing booting up. I get a the light blue screen with the apple logo and a spinning wheel. The wheel spins for a while then stops, and never resumes.… read more
Mike
Mike
Mac Medic
9,021 satisfied customers
my laptop was working fine, always has been. it froze today,
my laptop was working fine, always has been. it froze today, already a shocking sign. I had to do a hard restart, and when i tried to start it it gave me a grey circle with a slash through it! What do… read more
Omer Mushahwar
Omer Mushahwar
Bachelor's Degree
233 satisfied customers
alright, my daughter has one year old, just out of AppleCare
alright, my daughter has one year old, just out of AppleCare macbook 13" that is stuck in the start up screen. She tried to download the latest iTunes. A few weeks ago her younger brother deleted (or … read more
Claws224
Claws224
CIO
5,160 satisfied customers
hello, i have a macbook white model. i shut the computer while
hello, i have a macbook white model. i shut the computer while in the process of updating, stupid, i know... i'm left with the gray screen and spinning wheel. i tried resetting pram and did a single u… read more
Claws224
Claws224
CIO
5,160 satisfied customers
Soo, My g4 powerbook is about 4 years old, os 10.3.9. It stopped
Soo, My g4 powerbook is about 4 years old, os 10.3.9. It stopped loading a couple days ago. Grey screen, spinning wheel.. We used diskgenius to repair some files, then it was able to boot in safe mode… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Relatively recently, I was using the Macbook and it just suddenly
Relatively recently, I was using the Macbook and it just suddenly froze. This has never happened before. The mouse froze, no spinning beach ball, just a frozen screen. I finally fixed that issue after… read more
Bob Cook
Bob Cook
High School or GED
494 satisfied customers
I tried to install 10.5.1 on my macbook, 10.4.11. It did not
I tried to install 10.5.1 on my macbook, 10.4.11. It did not work. Now I can't get the computer past the apple emblem and the spinning wheel.… read more
Flagbridge-MAC
Flagbridge-MAC
Principal Consultant
B.Kin, B.C.L, C. Neg, C. Med, C. A
1,786 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

9,021 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,714 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

776 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

229 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x