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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2866
Experience:  worked as a Tech support Associate for Apple products
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My ipod is completely stuck in a 'now playing' position. I

Customer Question

My ipod is completely stuck in a 'now playing' position. I cannot switch it on or off. It stops my Bose radio from playing if I plug it in and will not be accepted by i tunes who say it is corrupted.
The screen is lit up on a certain track and the battery is fully charged.
Submitted: 4 years ago.
Category: Mac
Expert:  Vinod Menon replied 4 years ago.
Which ipod is it? ipod nano/touch/classic?
If it is the ipod nano, is it a touch screen one or a click wheel nano?
Thank You
Customer: replied 4 years ago.
Expert:  Vinod Menon replied 4 years ago.

Thank you, Sue.

Lets try a reset first.

Press and hold the menu and the center buttons together until you see an apple logo.

Lets see whether this resolves your issue

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