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Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 37907
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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how do i get Ive downloaded the software

This answer was rated:

how do i get I've downloaded the software for mac but no icon shows up

Hi, I will assist,

After downloading the satellitedirect software (which should show on the Desktop or your download folder) , did you actually open it in order to install?

Please let me know if there is still any issue. Thank you


You've given me a negative feedback, but did not reply back to me at all. Did you try my suggestion yet? Did you open the downloaded file to install? Are you stuck at any step? Can you click on the website below for full instructions/illustrations:

Please do not rate my service until everything is done; please just reply via this web page, so I can help further. Thank you

Customer: replied 4 years ago.

this is the 3rd time replying, i have installed it, but where do i find the app icon so i can use it


I'm sorry, please only reply via this web page. So you installed successfully like it shows at the website:

Can you go to Finder, or the Mac HD (hard drive), and then go to Applications folder and check the app there?

Please let me know. Thank you
Customer: replied 4 years ago.

its not showing up in my app file.

Sorry, it's strange, so it's not showing in the Applications folder right Can you install one more time and check?

Thank you
Customer: replied 4 years ago.

i watched the video and re-installed two times still not there. how do i get to my mac hd, do u think it might be in there?

Were you able to open the Applications folder? On your Desktop, it should show the Mac HD or Macintosh drive/disk icon, etc.. Thanks

Customer: replied 4 years ago.

hey i reinstalled a different one and now its on my apps. THANX SO MUCH FOR YOUR TIME

Great. You're welcome. If you need anything else later, please let me know any time. Also, can you please re-rate my service to positive? Thank you very much
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