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tyroneboman
tyroneboman, Mac Genius
Category: Mac
Satisfied Customers: 9799
Experience:  Computer specialist.
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I am having difficulty syncing "Words" on new i-pad mini

Customer Question

I am having difficulty syncing "Words" on new i-pad mini with existing game on i-phone.
Submitted: 4 years ago.
Category: Mac
Expert:  tyroneboman replied 4 years ago.
Hi, I will assist you.
You can install the app and log in with the same username and password ***** both devices, if you are having trouble with the log in, try deleting the app and reinstall and then enter the username and password ***** Enter the same username and password ***** both devices.
Customer: replied 4 years ago.

I have tried all that.

Expert:  tyroneboman replied 4 years ago.
The rating you gave goes on my personal record and affects my customer service score and my job. . I am doing my very best to help you. I would appreciate not getting a negative review as this reflects my service to you. Did I misunderstand the question, is there something else I can do?
Customer: replied 4 years ago.

I have tried re-installing and new passwords - still no results !!!

Expert:  tyroneboman replied 4 years ago.
Are you using Words With Friends HD?
Customer: replied 4 years ago.

Yes

Customer: replied 4 years ago.

The rating was not directed at you but rather the website. I think I just blew $45.

Expert:  tyroneboman replied 4 years ago.
Okay, that is the problem. Words with Friends HD is an iPad only app. You will need to install the iphone version Words with Friends on the iPad.
Customer: replied 4 years ago.

How do I find the i-phone version. The i-pad keeps taking me to the i-pad version.

Expert:  tyroneboman replied 4 years ago.
Please try this> CLICK HERE<
Customer: replied 4 years ago.

This has been the most frustrating thing I have ever encountered. I'm done and I don't think I have to tell you what Zynga can do with it's game!

Expert:  tyroneboman replied 4 years ago.
I am very sorry this did not work for you. JustAnswer has a 100% satisfaction guarantee and you are not required to pay for something that did not help. Please remember I did my best to help under the circumstances, we value you as a customer and also want you to be satisfied. >PLEASE CLICK HERE FOR A REFUND<