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James, Sr. Mac Support Expert
Category: Mac
Satisfied Customers: 15908
Experience:  Mac Expert
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My Apple I-Pad just died. What can I do to revive it.

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My Apple I-Pad just died. What can I do to revive it.

Did you try to charge it for 30 minutes or so?

Customer: replied 4 years ago.

I plugged the charger in as usual and nothing happened.

Okay - now, let's try to reset it.

Hold the Home and Power buttons together for 30 seconds.

Does the white apple logo appear, and turn on?

Customer: replied 4 years ago.

Where the home button?

The Home button is the one with the square, on the bottom part of the screen. The big round button.
Customer: replied 4 years ago.

My Screen is totally black. I see no round button at the bottom part of Screen. What's next.

I mean this button:

Apple removes home button

Hold it together with Power (on top) for 35 seconds.
Customer: replied 4 years ago.

I held the button on the top edge of the pad and the Home button is located on the face of the pad on the right side. Nothing happened.

Did you hold them both TOGETHER for 35 seconds?
Customer: replied 4 years ago.

I tried it again and realized I was holding the wrong button. The apple logo came up but immediately went out. Nothing came on.

Okay - great.

Connect it to the charger please

Wait 5 minutes, then hold both buttons again. It will turn on.


Customer: replied 4 years ago.

It came on this time when I plugged in the charger.

I am happy now. Thanks so much for the help.



Lufkin, Tx

Glad I could help!

The problem is that it wasn't charged enough. Connecting to the charger and resetting fixed that.

Please click a happy face for me below to rate me, thanks!

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