How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tom Your Own Question
Tom, Mac Support Specialist
Category: Mac
Satisfied Customers: 675
Experience:  8 years experience as a Mac administrator for a college
Type Your Mac Question Here...
Tom is online now
A new question is answered every 9 seconds

I am not able to install Microsoft Silverlight plug-in to watch

This answer was rated:

I am not able to install Microsoft Silverlight plug-in to watch videos? Why do I need this?
Hello and thanks for using

Some websites require this instead of Flash

What OS are you running? ie. 10.5.6 or 10.7.2

If you click on the Apple icon in the top left and choose about this mac. It will tell you the version number.

Also let me know what it says next to processor
Customer: replied 4 years ago.

I am using OS 10.7.2 1.7GHz intel Core i5

Go to the following website

Click on download now

Download the Silverlight.dmg file

Open the Silverlight.dmg file and run the file called Silverlight.pkg

Let me know if you run into any issues
Tom and 3 other Mac Specialists are ready to help you
Customer: replied 4 years ago.

I was able to download the software but it does not work well. The videos are filled with repeated ads that go on forever. Then there's a problem with video continuing. Why do I need this microsoft product. Watching tv shows has always been simple until I had to use this Plug-in. Is there something I can use?

Unfortunately if the web site requires silverlight, then you have to use it.

What website are you using?

Which web browser ? safari, Firefox or Chrome