Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Re: music-sharing on the same PC. My mom and I currently have
Re: music-sharing on the same PC. My mom and I currently have different Windows XP accounts, different Apple IDs, and different devices (iPod touch and Android phone). What's the best way for us to sh… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
On my ipod classic, when I press music in the main menu nothing.
On my ipod classic, when I press music in the main menu nothing. I have plenty of songs in itunes. This appears to be the only function that I don't have. I tried resetting and still nothing. I can br… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,996 satisfied customers
I have my playlist arranged in the order I want the songs played
I have my playlist arranged in the order I want the songs played in iTunes, but when I sync my iPod the playlist is arranged alphabetically. How can I get my playlists transferred over in their origin… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
My son has an iPod on our family computer. I just got one for
My son has an iPod on our family computer. I just got one for me and iTunes downloaded all his music onto mine right away. I do not want his music; I wish to import CDs from my collection onto my iPod… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
4,090 satisfied customers
Ever since I started to use my C2N USB 2.0 clickfree back-up
Ever since I started to use my C2N USB 2.0 clickfree back-up drive one week ago iTunes runs very slowly. Also I have had error messages several times stating that iTunes is not recognizing my latest g… read more
mikehurckes10
mikehurckes10
54 satisfied customers
I have a 6th Gen nano registered to our laptop.I bought my
I have a 6th Gen nano registered to our laptop.I bought my wife a new nano for her birthday last week.When I tried to install Julies nano, I wanted to set it up with its own library. After connecting … read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
Everytime I attempt to sync my IPod I get this message: "The
Everytime I attempt to sync my IPod I get this message: "The IPod "(my IPod Name)" cannot be synced. An unknown error occurred (13019). What am I missing or doing wrong?… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
I downloaded a CD into iTunes. All tracks appear with green
I downloaded a CD into iTunes. All tracks appear with green check. Cannot drag into a playlist. Also, the downloaded tracks do NOT appear on the music list of everything downloaded. Note: I just downl… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
My iTunes Library has been damaged by a crash and so I lost
My iTunes Library has been damaged by a crash and so I lost the playlists on my iTunes for 4 distinct iPods. I have therfore over 400 gb worth of playlists eliminated from my iTunes software. I cannot… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
Im trying to transfer my music from a computer running Windows
I'm trying to transfer my music from a computer running Windows XP to a computer running Windows 7. I transferred the songs using an external hard drive, exported my library and then imported it from … read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
When I put a CD in the computer tower, I get a message The
When I put a CD in the computer tower, I get a message: The file "iTunes Library.itl" cannot be read because it was created by a newer version ... What must I do?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
I have a new computer running Windows 7 64bit. I have installed
I have a new computer running Windows 7 64bit. I have installed iTunes on it. I have not connected my iPhone or iPod yet as I want to get my music library installed first. How do I get the library fro… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
my itunes library has vanished. I can go into the account
my itunes library has vanished. I can go into the account and look at my purchase history but non of the music, playlists etc exist anymore. Any suggestions ?… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
689 satisfied customers
Hi! I copied a CD of clarinet playalong music onto iTunes.
Hi! I copied a CD of clarinet "playalong" music onto iTunes. The playlist appears in iTunes and plays correctly on the computer. But I CANNOT get this playlist to copy onto my iPod. I have tried liter… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
i cant get i tunes to show my music - ive checked in windows
i can't get i tunes to show my music - i've checked in windows (XP) and can see the files for each of the artists/songs, but they just don't show when i open itunes… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
I just purchased an ipod nano g4, which replaced a nano g3.
I just purchased an ipod nano g4, which replaced a nano g3. On the nano g3, I was able to setup a playlist called "Pod" on my ipod which held all my subscribed podcasts. I could update new podcast con… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
I want to download my daughters playlist from her ipod to my
I want to download my daughters playlist from her ipod to my ipod...how do I do that? I paid for it on her ipod can't I put it on my ipod too????… read more
Jay
Jay
Director
Apple ACTC
10 satisfied customers
I have a Mac OSX 10.4.11 Power PC with iTunes 8 installed.
I have a Mac OSX 10.4.11 Power PC with iTunes 8 installed. Somehow I deleted the iTunes Library from the iTunes desktop. I cannot find where it is on the hard drive to restore it on the desktop. I am … read more
Daniel
Daniel
District Technology Specialist
Bachelor's Degree
74 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

4,090 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,548 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

1,996 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x