Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My granddaughter has a Apple MacAir that is 18 months old
My granddaughter has a Apple MacAir that is 18 months old and it constantly freezes and doesn't allow her to access anything … read more
Michael T
Michael T
2,241 satisfied customers
I cannot get past the gray screen with the Apple logo and have
I cannot get past the gray screen with the Apple logo and have tried safe boot mode, PRAM reset, SMC reset, reboot with disk but no success!… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
Hi! i just upgraded to Mountain Lion on my MacBook Pro.
Hi! i just upgraded to Mountain Lion on my MacBook Pro. Safari will not open. Any suggestions? Thanks!… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,709 satisfied customers
I was using mac keeper, deleted applications by mistake, thats
I was using mac keeper, deleted applications by mistake, that's OK restored the ones I need but I cannot restore the following - Contacts, iPhoto and Calendar. I have them on iCloud but cannot seem to… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have a 4 month old 24 inch iMac Running OS X Mountain Lion.
I have a 4 month old 24 inch iMac Running OS X Mountain Lion. The machine has started running so slow it is unusable. I have tried everything noted on line inet, but to no avail. Oddly when I do a Saf… read more
Ashik
Ashik
Master's Degree
9,975 satisfied customers
My wife is trying to download Mountain Lion, it asks her for
My wife is trying to download Mountain Lion, it asks her for her password XXXXX install but it is not accepting it, is there something she is doing wrong? The password XXXXX is using is the same one a… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
My Mac mini is running super slow. Spinning wheel for just
My Mac mini is running super slow. Spinning wheel for just about anything. Verified and repaired permissions, ran MacKeeper, keeps getting worse. What next? Thanks.… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
I am getting a bunch of kernel panic errors - or at least I
I am getting a bunch of kernel panic errors - or at least I was, I'm not sure it's still happening, but I presume it is and that Mountain Lion simply automatically reboots upon error instead of displa… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I am trying to update the OS on my daughters MacBook Pro.
I am trying to update the OS on my daughter's MacBook Pro. She had Leopard, and I bought a disk on Amazon and upgraded it to Snow Leopard. I got the bsod a few times, but finally got it installed and … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Hi, I have a big problem with the hard disk of my Macbook Pro
Hi, I have a big problem with the hard disk of my Macbook Pro (aluminum body late 2008) with Mountain Lion Install. The disk seemed to be faling a bit with Lion OS X, but after installing Mountain Lio… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,996 satisfied customers
my imac will not boot up, tried all steps required to start
my imac will not boot up, tried all steps required to start in safe mode, cannot get past grey screen. Inserted the OS 10 disc and held c key, just grey screen nothing else happens.… read more
Ashik
Ashik
Master's Degree
9,975 satisfied customers
The Apple App Store would not allow my purchase of Mountain
The Apple App Store would not allow my purchase of Mountain Lion. Their response was "The product distribution file could not be verified. It may be damaged or was not signed". I then ran Disk Warrior… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
my iMac 27" does not complete boot ... shows apple logo and
my iMac 27" does not complete boot ... shows apple logo and spinning gadget. I have tried to hold Command-Opt-P-R at boot but nothing seems to work. Help?… read more
Ashik
Ashik
Master's Degree
9,975 satisfied customers
My wife has an Apple MacBook laptop. I sent her an email with
My wife has an Apple MacBook laptop. I sent her an email with attachment which had also been sent. It caused no problem when I opened it but has completely frozen her scree. She cannot close the open … read more
Ashik
Ashik
Master's Degree
9,975 satisfied customers
Lion install on my MacBook Pro went perfectly. I then tried
Lion install on my MacBook Pro went perfectly. I then tried on my iMac. Download happened, install started, I clicked through license agreement, message saying machine will reboot and install sat ther… read more
Engineer John C.
Engineer John C.
Computer Engineer & Mac Enthusiast
Bachelor's Degree
14,781 satisfied customers
my daughter just completed an update to her system and now
my daughter just completed an update to her system and now the computer won't boot up. The system she is running is os x Tiger , I think.… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
itunes is frozen and a spinning ball has replaced the curser.
itunes is frozen and a spinning ball has replaced the curser. I have used a forced quit and restarted the computer but it remains frozen. I have an imac G4 running 10.4.11 and I am running the latest … read more
PeterC
PeterC
Bachelor's Degree
16 satisfied customers
My mother (78) has an Imac. She accepted a firefox download,
My mother (78) has an Imac. She accepted a firefox download, and somehow has locked up her computer. Any suggestions in getting the machine up and running again. I had her turn it off with the toggle … read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,709 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,548 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

1,996 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x