Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Download on Iphone shows I-tunes. I justgot the latest down
i justgot the latest down load and it now shows I-tunes and aconnection cord … read more
Ashik
Ashik
Master's Degree
9,968 satisfied customers
We left the I pod connected to the computer all night and when
We left the I pod connected to the computer all night and when we went to check on it all our music was gone, what can we do… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
I have purchased over 1300 songs from I-tunes over the past
I have purchased over 1300 songs from I-tunes over the past two years...Love you guys...have a couple hundred dollars more worth of cards...ready to use...My fiancee, concerned about losing our invest… read more
Chris
Chris
233 satisfied customers
I was loading songs from CDs to i-Tunes when I got a message:
I was loading songs from CDs to i-Tunes when I got a message: THE ITUNES LIBRARY FILE CANNOT BE SAVED. AN UNKNOWN ERROR OCCURRED. The message keeps appearing when I open the application. How do I fix … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Hello! I have a I MacBook, OS X 10.4.11. I recently experienced
Hello! I have a I MacBook, OS X 10.4.11. I recently experienced a corrupted Thunderbird program that was not allowing me to get any new e-mails. You folks (Rick) fixed that on 11-1-11 with your advice… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,308 satisfied customers
My ipod will not stay connected (160gb) Downloaded tunes on
My ipod will not stay connected (160gb) Downloaded tunes on 11/1/11 worked fine. After down load problem started.… read more
Jason Jones
Jason Jones
AAS Information Technology
12,008 satisfied customers
my old pc crashes and i had a lot of music in my i tunes account
my old pc crashes and i had a lot of music in my i tunes account how do i get to my music on my new pc… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,709 satisfied customers
started to download OS X Lion. lost electricity for a few
started to download OS X Lion. lost electricity for a few min. download finished but wont install. get this message "Software could not be verified. It may have been corrupted 0r tampered with during … read more
Ashik
Ashik
Master's Degree
9,968 satisfied customers
I had a new hard drive installed in my apple i mac and lost
I had a new hard drive installed in my apple i mac and lost all apps. How do I get my IPOD music back into the ITUNES library?… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
Hello, My 11 yr old daughters Ipod Touch is stuck witht
Hello, My 11 yr old daughters Ipod Touch is stuck witht the screen showing only a USB cable (arrow up) and the I tunes logo. It will do nothing else. How do I re-set/restore so it works again? Thank y… read more
David Kirk
David Kirk
Software Engineer
Bachelor's Degree
137 satisfied customers
When I try to access HELP in iTunes and iMovie, I get a message
When I try to access HELP in iTunes and iMovie, I get a message saying "Download all iTunes Help" but it doesn't tell me where to download it and install it. Same with iMovie. Where do I find these he… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
i am trying to re-install osx. as i was having problems downloading
i am trying to re-install osx. as i was having problems downloading itunes. the re-install has stopped at about 4%. i have tried this about 7 times.… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
i use itunes a lot and I had over 150 tunes on my ipod, I went
i use itunes a lot and I had over 150 tunes on my ipod, I went to down load a couple of more tunes and I found out that I erased all the other tunes. someone told me that itunes stores the tunes in a … read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
Hi When i try to open my i tunes, a message comes up saying
Hi When i try to open my i tunes, a message comes up saying 'your i tunes has stopped working' There is no prompts to fix it or to request help. Help! Laura [email protected]… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
I was on I tunes and clicked the restore button. All my
I was on I tunes and clicked the "restore" button. All my tunes and applications disappeared. Can I resurect them?… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
I accidentally wiped my IPod of music I synced early this year
I accidentally wiped my IPod of music I synced early this year because I was prompted to download updates on I Tuunes site when I signed on. In doing so I got so many prompts that it got confusing. I … read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
I had an iTune accouny with many songs on my playlists until
I had an iTune accouny with many songs on my playlists until I loaded Windows 7 on my computer. Now its all gone ... along with photos, letters, etc. I was told by Microsoft Support that if I installe… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
I had some work done on my g5 and they removed my i tunes account...when
I had some work done on my g5 and they removed my i tunes account...when I plug my i phone in it up loaded my pictures, but not my music, it see's it as a device and the music is listed on the monitor… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,709 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,548 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,308 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x