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Hi, I'll be happy to help with this issue - can you let me know what version of OSX you are using? If you go to Apple menu-->About this Mac it should be listed there
Also, were the contents of the old hard drive cloned to the new one or was it a completely new installation?
Imac 7,1 lepord. It was a complety new installation.
thanks - are you able to try setting up a new user account, logging in there and then seeing if the same issue persists?
If you go to Apple menu-->System preferences-->Users you can add a new user account with the + button
and then once the account is created, restart and login as the new user and see if same issue persists
Hi steve, I set up another account. but i can not restart the computer. safari stops the restart and the shutdown. I must have done something wrong on the new account set up. HELP
What message does Safari bring up?
the application canceled restart
ok - that might be because of this chat session
so if you add this link to your favorites
and then close Safari manually before restarting?
Unable to quit safari That option Is not accessable
in that case you'll need to use the Force Quit option
should let you quit Safari
and then restart
Sorry for the delay. I did the forced quit and restart and it appeares thar i will have to load music into the new account bef oe i can try to record anything
is that true? If so that I do not want to have to do that and change users every time I want to use itunes.
you would have to add some music to the new account just to test
but that would be a good indicator of where the issue is and we could then correct the problem on the original account
I am unfortunately going to have to opt out as need to go offline shortly. I'll make sure this is open to other experts who can pick this up and respond asap
I added music to the new file and burned a good disk. now how i get the fix on my original account? I think the problem with the original account is that time remaining counts down to zero timer is counting down it counts down f
Punched the wrong button - counter counts down to zero before it records two songs.
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Thank you, ***** ***** trying
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I give up. thanks for trying. but you can take me off the list.