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I am Vinod. I will try my best to help you resolve this issue.
Are you looking for both your apple ID and password?
are you looking for both your apple ID and password XXXXX just the password?
I see that you are online, but not receiving any reply from you. I believe you are having issues with the chat, are you?
I see that you are trying to rate my answer.
Please don't do that now. Let's have the issue fixed.
Since I am not receiving any reply from you, I believe you are having issues with the chat. So I am closing out the chat session. Don't worry, we can still communicate in an offline way. Have this link saved so that you can come back to me anytime.
Where do I find the answer.