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Steve Herrod
Steve Herrod, Mac Support Specialist
Category: Mac
Satisfied Customers: 3325
Experience:  OSX certified, many years experience supporting Apple Hardware & Software
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my vuze isnt downloading anything no matter how many peers

This answer was rated:

my vuze isn't downloading anything no matter how many peers and seeds there are. can someone help me with this?

Steve Herrod :

Hi, I'll be happy to help with this issue

Steve Herrod :

can you let me know if this is something which has ever worked at all?

Steve Herrod :

It may be related to the network setu[

Steve Herrod :

setup

Steve Herrod :

Is your Mac connected via a wired or wireless connection and can you let me know the Internet Provider?

Steve Herrod :

Cheers

Steve Herrod :

Steve

Customer: I've been using Bizet for almost 3 years now without any problems until a few weeks ago everything just stopped. I have a wireless connection and my provider is Tine Warner Cable (road runner)
Customer: Been using vuze*
Steve Herrod :

thanks - am wondering if something changed on the network level at all - has the modem etc been reset?

Customer: What do u mean by reset?
Customer: Like literally disconnecting the modem on and off?
Steve Herrod :

yes - wondering if something happened and powering the modem on and off will reset the configuration

Customer: Should I try to do that now?
Steve Herrod :

yes, I think that should be the first step

Customer: Ok I disconnected it and restarted it and still nothing is downloading
Steve Herrod :

ok, is Vuze giving any indication as to why nothing is downloading?

Steve Herrod :

what symbol is displayed on the torrent?

Customer: They all have red faces, yet under tracker status it's saying ok or scrape ok
Steve Herrod :

ok, is it possible that Vuze updated to a newer version when this starteD?

Steve Herrod :

there are a few people reporting similar issues mid-Octoberish....

Customer: Yea they did
Customer: Yea that's around the time this whole issue began
Steve Herrod :

ok - the solution appears to be to reinstall an earlier version of Vuze and then downloads function correctly again

Steve Herrod :

is that something we can try?

Steve Herrod :

this one appears to be what most users have switched to

Customer: Will all my torrents already downloaded get erased?
Steve Herrod :

no - everything you've already downloaded should still be there

Customer: Ok great. So do I first uninstall vuze?
Steve Herrod :

no you can run the install and it will run over the top

Customer: Ok so don't uninstall? Just download this version
Steve Herrod :

yes - just download that version, install and should be good

Customer:

ok let me try it

Steve Herrod :

sure

Customer:

ok i did it and everything is downloading again

Customer:

thanks Steve

Steve Herrod :

ok sounds good

Steve Herrod :

no problem, you're welcome

Customer:

so do i rate you now?

Steve Herrod :

if you're happy with the service yes please

Customer:

ok cool

Steve Herrod and 5 other Mac Specialists are ready to help you