How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tom Your Own Question
Tom, Mac Support Specialist
Category: Mac
Satisfied Customers: 675
Experience:  8 years experience as a Mac administrator for a college
Type Your Mac Question Here...
Tom is online now
A new question is answered every 9 seconds

Hi, John, I have a Mac OS X, Version 10.4.11 (with a processor

Customer Question

Hi, John,
I have a Mac OS X, Version 10.4.11 (with a processor that is 2GHz intel core 2 duo and memory of 1GB 667 Mhz DDR2 SDRAM

I would like to upgrade the system. What are my options?

Thanks a bunch!
Submitted: 4 years ago.
Category: Mac
Expert:  Tom replied 4 years ago.
Hello and thanks for using

In order to upgrade you will need snow leopard as a starting point. You can order it by calling Apple at 1-800-MY-APPLE (It's about $129)
After installation, Click on the apple in the top left of the screen and choose software update to update your machine to 10.6.8

To upgrade further you will need more memory.

You would need to install more memory (ram) in order to run Lion or Mountain Lion.
You can get ram here

Once you have snow leopard and more ram. You can then use the App Store to upgrade to Mountain Lion.

******You can also purchase moutain lion on Amazon. Click on the following link
Customer: replied 4 years ago.

Thanks a bunch for your assistance. How much more RAM (memory) should I get in order to upgrade it to mountain lion? Currently, I have 1GB 667 Mhz DDR2 SDRAM.




Expert:  Tom replied 4 years ago.
I would get either 2GB or 4GB. You need at least 2GB to run mountain lion. The more ram the better.

Expert:  Tom replied 4 years ago.
Let me know if you have any addional questions. If you do not please rate the service (hopefully 3 or more) and have a great Mac day

Related Mac Questions