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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8997
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I bought a Magic Jack but when I tried to install it I got

Customer Question

I bought a Magic Jack but when I tried to install it I got a message that my computer ( a MacIntosh G4 did not have the needed program. What do I do now?

Submitted: 4 years ago.
Category: Mac
Expert:  Mike replied 4 years ago.
Magic Jack only works on an Intel Mac. It won't work on your G4 Mac. Sorry.
Customer: replied 4 years ago.

This is neither your problem nor mine. On Magic Jacks Advertisements and/or packaging it states clearly "Magic Jack works for both Windows & and Mac users. There is no qualifying information. I consider this misleading advertising. I am very upset about this.




Expert:  Mike replied 4 years ago.
Right, not my fault just giving you the info. You can take it back and get the Magic Jack Plus which does not require a computer or upgrade your Mac to an Intel Mac. Good luck.:

From their website:

Your Question
Can I use magicJack on an Apple Mac as well as PC?

YES. magicJack is compatible with Windows XP, Windows Vista, Windows 7, and Intel-based Macs.

Expert:  Mike replied 4 years ago.
If you are satisfied, please kindly Accept and provide OK Rating - or Above. Thanks. If not please Reply to Expert and let me know, I am here until we can fix the problem.